SurveyVitals Help Center

Getting Started with SurveyVitals

Learn more about the SurveyVitals solution, the onboarding process and training

4 articles in this collection
Written by Ben Bittner and Paige Altrogge

Patient Data and Location Mapping

How to setup data profiles, upload patient data to SurveyVitals, and understand data quality reporting

9 articles in this collection
Written by Ben Bittner, Paige Altrogge, and Nicky Mastain

User Management

Learn how to create and manage user accounts and permissions

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8 articles in this collection
Written by Ben Bittner, Paige Altrogge, Nicky Mastain and 1 other

Surveys

Learn more about how surveys were created, available surveys and addendum questions

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12 articles in this collection
Written by Paige Altrogge, Ben Bittner, Nicky Mastain and 1 other

Survey Delivery

How survey requests are delivered to patients, available patient contact modes and custom settings

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20 articles in this collection
Written by Nicky Mastain, Paige Altrogge, Ben Bittner and 2 others

Reporting

Learn how to navigate your portal, create custom reports and understand available reporting modules.

21 articles in this collection
Written by Nicky Mastain, Paige Altrogge, and Ben Bittner

Email Notifications and Alerts

Learn about what triggers a low-score alert and what types of email notifications you will receive

9 articles in this collection
Written by Ben Bittner and Hannah Guju

Question Bank

Learn how to add and manage custom questions to your surveys with Question Bank

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13 articles in this collection
Written by Hannah Guju, Ben Bittner, Paige Altrogge and 1 other

Improvement Resources

Use these tools to target areas needing improvement and track progress overtime

2 articles in this collection
Written by Nicky Mastain and Paige Altrogge

SurveyVitals Mobile App

Learn how to download and use the SurveyVitals mobile application

4 articles in this collection
Written by Ben Bittner, Nicky Mastain, and Paige Altrogge

Satisfy Reporting Requirements

Use SurveyVitals to meet MIPS measures, anesthesia QCDR, CAHPS surveys, PCMH certification and more.

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16 articles in this collection
Written by Nicky Mastain, Ben Bittner, Paige Altrogge and 1 other

Online Reputation Resources

Reputation management tools included at no cost with your solution

9 articles in this collection
Written by Ben Bittner and Paige Altrogge

FAQ

Common questions and resources for using your solution

7 articles in this collection
Written by Ben Bittner, Nicky Mastain, and Hannah Guju

Data Security

SurveyVitals is committed to protecting patient and client data

2 articles in this collection
Written by Nicky Mastain and Kyra Maples

Contact SurveyVitals

Get in touch with a member of our support team

2 articles in this collection
Written by Nicky Mastain and Ben Bittner