Statistical confidence (sometimes abbreviated as “stat conf”) measures the likelihood that a user’s patient experience scores are an accurate representation of their overall performance.

For example, suppose a provider sent out surveys to 100 patients, but only one patient responded. With only one response, that provider’s statistical confidence would be low, since it would be difficult to determine if that one survey was representative of the provider’s overall performance. As more surveys were completed, the provider’s statistical confidence would rise, since there would be more data to analyze to determine mean scores and trends.

SurveyVitals determines statistical confidence with a combination of the number of patients surveyed, the number of responses received, and a confidence interval based off the P-values of scores the provider receives.

You can view provider and division statistical confidence on the Location & Provider Details page and the survey Detail Dashboard.

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